FAQ

Frequently Asked Questions

Find answers to common questions about our Edmonton towing services, pricing, and availability.

How quickly can you arrive for emergency towing?

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Our average response time is 15-30 minutes across Edmonton. We operate 24/7 with strategically positioned trucks to ensure the fastest possible arrival for emergency situations.

What types of vehicles do you tow?

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We tow all vehicle types including sedans, SUVs, trucks, motorcycles, and light commercial vehicles. Our fleet includes flatbed and wheel-lift tow trucks to handle any situation safely.

Do you offer roadside assistance services?

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Yes! We provide jump starts, tire changes, lockout services, fuel delivery, and winch-out services. Many issues can be resolved on-site without needing a tow.

How much does towing cost in Edmonton?

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Pricing varies based on distance and vehicle type. We provide upfront quotes with no hidden fees. Call us for an accurate estimate based on your specific situation and location.

Are you available 24/7?

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Absolutely! We operate 24 hours a day, 7 days a week, including holidays. Emergencies don't follow a schedule, and neither do we. Call anytime for immediate assistance.

Do you work with insurance companies?

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Yes, we work with all major insurance providers and can bill directly to your insurance company. We'll provide all necessary documentation for your claim.

What areas of Edmonton do you serve?

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We serve all areas of Edmonton and surrounding communities including Sherwood Park, St. Albert, Spruce Grove, Fort Saskatchewan, Leduc, and Beaumont. No location is too far - we're here to help wherever you are.

Do I need to be present during the tow?

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It depends on the situation. For roadside assistance, yes, you should be present. For pre-arranged tows or impounds, we can often handle it without you being there. We'll discuss the specifics when you call.

Can you tow motorcycles and heavy-duty trucks?

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Yes! We have specialized equipment for motorcycles, ATVs, and heavy-duty trucks. Our operators are trained to handle all vehicle types safely, from sport bikes to commercial trucks and everything in between.

What should I do while waiting for the tow truck?

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Stay safe! If possible, move your vehicle to the shoulder, turn on hazard lights, and stay inside with seatbelts on if it's safer than being outside. In winter, stay warm. We'll update you on our arrival time and be there as quickly as possible.

NEED HELP NOW?

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Our team is standing by 24/7 to assist you. Call now for immediate dispatch or send us a message and we'll respond within minutes.

15-30 Min Response

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Licensed & Insured

5-Star Rated Service